requesting a seamless migration of all envelopes in any statuses for transfer envelopes in different account

Categories:Developer Experience

Forum|Forum|1 year ago
October 4, 2024
3 replies
94 views

this envelope is transfer from one account to another account in org admin. and then create recipient view failed with this error message.

400 BadRequest

{"errorCode":"UNKNOWN_ENVELOPE_RECIPIENT","message":"The recipient you have identified is not a valid recipient of the specified envelope."}

all the parameters are correct. I think it is a bug. hope can fix it ASAP.

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Raileen.Del

Docusign Employee

Idea Submitted→Under review

Raileen.Del

Docusign Employee

Hi @Hengfeng Ge!

I think this request can be accomplished using existing features within Docusign.

You can get more details on that here: Envelope Transfer Support Topic. There are several articles here that cover envelope transfer in-depth.

At which point of the process do you get the create recipient view error? Is this when the user the envelope was transferred to attempts to send the envelope for signature?

I know this is an old thread, so hopefully you’ve resolved it, but if not, I’m happy to help troubleshoot!

Raileen.Del

Docusign Employee

Under review→Existing Functionality

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