Skip to main content
arrow-left Back to Docusign.com
Existing Functionality

requesting a seamless migration of all envelopes in any statuses for transfer envelopes in different account

Categories:Developer Experience
  • October 4, 2024
  • 3 replies
  • 54 views
Hengfeng Ge
Hero
Forum|alt.badge.img+18

this envelope is transfer from one account to another account in org admin. and then create recipient view failed with this error message. 

 

400 BadRequest

{"errorCode":"UNKNOWN_ENVELOPE_RECIPIENT","message":"The recipient you have identified is not a valid recipient of the specified envelope."}
 

all the parameters are correct. I think it is a bug. hope can fix it ASAP.

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 First globally to pass DocuSign eSignature Technical Consultant certification
🚀 Expertise in DocuSign integrations with in-house systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

3 replies

Raileen.Del
Docusign Employee
Forum|alt.badge.img+3
  • Raileen.DelDocusign Employee
  • Docusign Employee
  • January 21, 2026
Idea Submitted→Under review
Raileen.Del
Docusign Employee
Forum|alt.badge.img+3
  • Raileen.DelDocusign Employee
  • Docusign Employee
  • January 21, 2026

Hi ​@Hengfeng Ge! 

I think this request can be accomplished using existing features within Docusign.

You can get more details on that here: Envelope Transfer Support Topic. There are several articles here that cover envelope transfer in-depth. 

At which point of the process do you get the create recipient view error? Is this when the user the envelope was transferred to attempts to send the envelope for signature?

I know this is an old thread, so hopefully you’ve resolved it, but if not, I’m happy to help troubleshoot! 

    Raileen.Del
    Docusign Employee
    Forum|alt.badge.img+3
    • Raileen.DelDocusign Employee
    • Docusign Employee
    • January 26, 2026
    Under review→Existing Functionality
    Code of ConductAccessibility statement

    Docusign Community

    Code of Conduct