DocuSign has added a new feature where links send out to a signer expire in 5 clicks or 48 hours. We are a law firm that sends out envelopes for new potential clients. Some clients are pretty old and many are not tech savvy. When they are presented with an expired link this causes confusion and delays for them. Can we please extend the expiration time and clicks so that we do not have this additional process or delay in getting signatures. This may also frustrate some potential clients and cost us a new case.
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Extend envelope expiration date and number of clicks
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