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Idea Submitted

Enable filter prioritization in API to avoid timeouts

Categories:Integrations
  • June 10, 2026
  • 0 replies
  • 3 views

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In our context, we need to call via APIs documents attached to a custom field, the latter being a client ID, over a large time frame.

API result should be from 1 to few dozens if you call any envelopes attached to this ID (even for a 50 years time frame).

However, when using the API in prod, we recently started to have a lot of timeouts. It looks like the API prioritizes filtering with dates before applying the main filter on the custom field.

Therefore, we would like to be able to, within the API call, prioritize the ID filter before applying the dates filter.

Thank you for looking into this.