Docusign CLM after all parties have signed-email

Categories:CLM

Forum|Forum|2 years ago
August 23, 2024
1 reply
44 views

The final email that is automated, that goes back to the submitter, looks like the below snapshot.

why does the email include “Please REVIEW DOCUMENT to Sign” which is from the step SEND FOR SIGNATURE, in the email message area? It should not include the message from the SEND FOR SIGNATURE.

B

BobJones

Conversation Starter

I checked mine and it doesn’t say this. I wonder if someone altered your eSignature Signing Resource file for completed notification emails? Maybe check to see if someone altered that file and accidently pasted that sentence into the completed email notification.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.