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September 10, 2026
Idea Submitted

Add ability to remove or change a hold period on an envelope when correcting the envelope

Categories:eSignature
  • September 10, 2026
  • 0 replies
  • 11 views

We often have envelopes that get stuck in a hold placed on the envelope for 30 days due to people taking longer than anticipated in earlier steps in the envelope. We need to reduce the hold from 30 days to 20, 10, or 1, etc. or remove the hold as it is no longer needed. DocuSign currently doesn’t allow any way to adjust the hold once it is in place. There needs to be a way to edit or adjust the hold when correcting an envelope.