Back to Docusign.com
Solved
security failure reset envelope
I answered one of the security questions wrong it says to reset the envelope
How do I do that?
Alejandro.RamosAnswer
Docusign Employee
October 29, 2024
Hi
Thank you for reaching out to the Docusign Community.
The sender will be able to reset the envelope’s authentication process by resending it. Under these circumstances, you will be required to contact them so the envelope can be resent.
Feel free to let us know if you need further assistance with this.
Best regards,
Alejandro R. | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!