Is this the right fit for my company?

Forum|Forum|2 years ago
June 14, 2024
1 reply
294 views

How do I know if this is the right package for my organization?

IAM

Best answer by Community Expert

Docusign IAM for CX is ideal for companies with B2B2C business models that are driven by digitalization and a desire to reach a broader customer base.

High volume, non-negotiated agreements requiring customer data entry and some degree of identity verification or data validation.

Across industries, you often see this in:
Consumer-Initiated Agreements: are agreements that are started by the customer rather than the service provider or seller.
Agent-Assisted applications: involve scenarios where a representative of the business assists the consumer in making a purchase or signing up for a service. These agents can provide valuable advice, help consumers navigate options, and facilitate the process of entering into contracts.
CX-centric B2B use cases: While traditionally a B2C approach, some B2B companies have leveraged eCommerce-like consumer contracting to improve CX.

Click here to learn more about Docusign IAM for CX.

C

Community Expert

Answer

Docusign Employee

Docusign IAM for CX is ideal for companies with B2B2C business models that are driven by digitalization and a desire to reach a broader customer base.

High volume, non-negotiated agreements requiring customer data entry and some degree of identity verification or data validation.

Across industries, you often see this in:
Consumer-Initiated Agreements: are agreements that are started by the customer rather than the service provider or seller.
Agent-Assisted applications: involve scenarios where a representative of the business assists the consumer in making a purchase or signing up for a service. These agents can provide valuable advice, help consumers navigate options, and facilitate the process of entering into contracts.
CX-centric B2B use cases: While traditionally a B2C approach, some B2B companies have leveraged eCommerce-like consumer contracting to improve CX.

Click here to learn more about Docusign IAM for CX.

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