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I want to switch to production, submit the review and it shows review passed .

 

Then I  promote to production   and selected a production account, which has the same email address as the development account,After a period of time,  I receive a creview declined], but there are no error messages,I don't know how to improve it

 

 

are you subscribe this plan direct from Docusign website or from partner? 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🌟 The only DocuSign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant
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💡 Ranked #1 in the OG All Star category in DocuSign Community Wrapped 2024
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🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries


In many cases the review is declined because the account status couldn’t be verified automatically. In order to proceed with this, you’ll need to open a case with Docusign Support: support.docusign.com


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