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My team has submitted my go live request for about 4 days now and i still haven’t gotten an approval , does anybody know what the issue might be or how to speed this up ? i have a deadline to meet, it will be nice to get this working as fast as possible.
Question
It's been 4 days and my go live request hasn't been approved yet
+3- Docusign Employee
Hi
Thanks for reaching out to the Docusign Community.
Please open a case in our Support channel and provide the integration key, account ID, and email used to request the Go-Live review. After that, we can check what happened. We typically process all requests within 48 hours. Please do not share account information in this Community, as it is an open channel.
Best regards,
- Community Moderator
Hi
Here's how to open a support case 👉 Open a case in the Docusign Support Center
Other options to reach out for Docusign support:
📍How do I contact Docusign Customer Support?
📍Important Changes to Docusign Support
Sincerely,
Melanie | Docusign Community Moderator
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