Golive issue | Community

1. pass the go-live review,

2. then select a go-live account,input the production admin email

3.input password

then get error, does anyone have idea?

I cant log a support ticket as DocuSign have blocked that now.
Also my DocuSign Account Manager has left DocuSign and their email bounces back so can’t even email to get escalated.

Any suggestions / help appreciated.

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Randomly started working 5 hours later. nothing changed on my docusign end and same credentials.

I call voodoo and black magic

I’m experiencing the same issue. Hoping the voodoo and black magic comes my way next...

What do you know… it’s working now!

Haha yeah i swear there is some sacrifice that gets made behind the scenes to the DocuSign gods

Reply

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