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Hi, I'm the founder of a transaction-management SaaS
for residential real estate teams. I'm planning a Docusign integration and need to
confirm go-live eligibility before I invest the build time.
The model is a standard ISV Connector / Public integration:
- One integration key, Authorization Code Grant (confidential client)
- Each user connects THEIR OWN existing Docusign account via OAuth
- All envelopes are sent from and billed to the users' own Docusign accounts.
Nothing is billed to my company, and I am not reselling or embedding Docusign.
My company is an established LLC with a corporate domain, but it is a small
company: fewer than 20 employees and less than one year old. The Partner Program
requirements page lists "established for at least one year and with at least 20
employees," which is why I'm asking before building.
Three specific questions:
1. For a Public integration under the model above, is Docusign Partner Program
membership strictly required to complete Go-Live, or can Go-Live be completed
with a self-purchased paid production account (Business Pro or higher) serving
as the integration-key management account?
2. If Partner Program membership IS required: do the published requirements
(20+ employees, 1+ year established) apply to an ISV registering solely to
take a Connector integration live? Or do those requirements apply only to
other partner tracks (reseller, referral, directory listing)?
3. Is there anything about company size or age that would prevent this
integration from remaining live as it scales (e.g., thousands of end users),
assuming continued compliance with API terms and resource limits?
A plain yes/no on each, with a pointer to the controlling policy page, would be
hugely appreciated. Thank you!