Envelope ID

Question

I have documents with docusign ID, some multiple ID that I signed electronically but did not originate, that I need the histories for court. How can I get this informations?

Ma.Cubio · Accepted Answer

Hello ​@McflynnThank you for reaching out, and welcome to the Docusign Community! I understand that you need to retrieve the history for documents you’ve signed through Docusign, especially for court purposes, and I’m happy to guide you through the best way to get this information.Here are the best ways to obtain the information.If you have an existing DocuSign account, envelopes are visible in your account under the completed folder or inbox. You can open the document, download the Certificate of Completion, or view the History.Check your email. After signing, Docusign typically sends a completion email. In some cases, this email may include a copy of the completed document and the certificate.Contact the sender. We recommend that you contact the sender of the document and request the Certificate of Completion or theEnvelope History. You may provide them with the envelope ID to help them locate the records quickly.Hope this helps!If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!Sincerely,Ma. Cassandra | Docusign Community ModeratorIf this helped, feel free to Like👍and click "Best Answer."

Ma.Cubio · Answer

Hi ​@McflynnHow are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved.If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!If you found the response to be a valuable solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!Sincerely,Ma. Cassandra| Docusign Community ModeratorIf this helped. Feel free to Like👍and click "Best Answer."

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