Question

Starter API Plan

  • 21 February 2024
  • 1 reply
  • 30 views

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Hi,

 

I have 2 questions about Starter plan for Developer API.

https://ecom.docusign.com/en-GB/plans-and-pricing/developer

  1. Please check the link for price plans. It says 40 envelopes per month and also 5 envelopes.

I didn’t understand the difference.

 

  1. We expect to get 20-30 applications monthly.

But I wonder what happens if we sometimes exceed 40 envelopes.

Will the system block requests or there will be extra charge for the exceeded envelopes.

 

Thanks


1 reply

Userlevel 1
Badge +4

Hello Team

 

Please be advised that the system doesn't actually block the account .

Also the 5 envelopes are from the API i believe.

 

Please open a support case with DS with all the details above as there is an existing investigation going on this issue.

 

"Select as Best" below if you find the answer a valid solution to your issue and mark it as resolved.

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Thanks & Regards

Sai HariPriya Dandamudi | Developer Support Engineer | DocuSign

 

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