IDV Premier & Express Signature

Question

Does anyone know why we need “Express Signature” with the “IDV Premier” type of signature?

Ma.Cubio · Accepted Answer

Hello ​@NicoAxiThank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.Docusign Express is a SKU, but it's not an actual signature type. It is used to track the number of envelopes an account sends using at least one type of digital signature, including IDV Premier workflows. For example, if you have one envelope with 2 IDV Premier recipientsYou will get one count of express (envelope level) and two counts of IDV premier.It's always sold with IDV Premier for this reason.Sincerely,Ma. Cassandra| Docusign Community ModeratorIf this helped, feel free to like 👍 and click "Best Answer."

Ma.Cubio · Answer

Hello ​@NicoAxiHow are you? I'm checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved.If you have any problems, we're happy to help you with them here. Wishing you a smooth rest of your day!If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!Sincerely,Ma. Cassandra | Docusign Community ModeratorIf this helped, feel free to like 👍 and click "Best Answer."

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