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mshealy
Established Contributor
Established Contributor
February 5, 2025
Solved

Can we see all of the emails that go out for an envelope in esig?

  • February 5, 2025
  • 12 replies
  • 175 views

I am trying to see the body and subject of emails that were sent out for a specific envelope.

I don’t see anything like that on the envelope.

Best answer by Michael.Rave

@mshealy 

I assume that you reference to it in the context of reporting in Docusign eSignature.

The email body is not part of the fields that you can report on. The email subject is available in certain reports, e.g. the Envelope Recipient Report, where it is just called “Subject” and shown by default. In addition, you can filter on the email subject with the “contains” logic.

The fields available to report differ based on the type of report, e.g. the Envelope Status Report is a high-level summary report that only offers 7 fields to be reported on, while the Envelope Recipient Report offers 44 fields. This may also slightly differ based on the features activated in the account.

Under Agreements the name is equal to the email subject and the email body can be seen under Message, when you click to view the envelope details. If no message is provided it will take the default text for the email body, which is defined in the Email Resource Files. Here you could also change the entire email notification, potentially even overwrite the email subject and email body entered in the envelope itself.

12 replies

Docusign Employee
February 26, 2025

Hello ​@mshealy ,

 

Please know that we have submitted the request internally.

If you haven't posted this yet, you may also post it as an Idea for other users' visibility and interaction.

If there are a lot of User interaction with your post, there will be more chances for it to be implemented.

Best regards,

Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Docusign Employee
March 14, 2025

Hello ​@mshealy ,

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator