Question

[100] Error occurred Reference ID: 0a3f3e69-9559-44a1-83f5-05cc70697d12

Forum|Forum|22 hours ago
February 6, 2026
0 replies
15 views

ganapathiballa
Newcomer

We are using Salesforce Sandbox with a DocuSign Demo account that includes DocuSign Gen licensing.

DocuSign Gen Preview fails with error [100] even for a minimal “Hello World” template and System Administrator user.

Please verify and re-provision DocuSign Gen for our Salesforce org and confirm the correct Demo Account ID is bound.

ERROR
Failed to initiate document generation. Please try again later or contact your administrator for assistance. [100] Error occurred Reference ID: 0a3f3e69-9559-44a1-83f5-05cc70697d12

With Regards,

Gana.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded