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Unable to Disable Account-Level Recipient Authentication in DocuSign API Integration

  • January 6, 2026
  • 0 replies
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We are currently using DocuSign API integration, where the recipient security setting is configured as None at the envelope level. However, this configuration is being overridden by the account-level authentication settings.

While attempting to disable the account-level recipient authentication, we observed that the Save button is disabled, preventing any changes from being applied.