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I'm currently developing an app that sends envelopes directly. This means that there is no specific user who can be impersonated. Do I have to create a "system" user which is used for this or is there another possibility? 

Yes, for JWT you should create a system user.

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I’m in the same boat.  Cannot get authorization to send. Have been going in circles for a week.

I have a (php) page that should send a pdf (after creating said pdf) to the recipient. Authorization fails each time.
 

I am assuming that the Oauth token on this page is JWT grant?
https://developers.docusign.com/docs/esign-rest-api/how-to/request-signature-in-app-embedded/

Do I somehow create a “John Smith” account somewhere to send from? Not seeing that anywhere/


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