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October 23, 2024

Refused to connect to telemetry-d.docusign.net in focused view

  • October 23, 2024
  • 1 reply
  • 238 views

Hello, I am trying to embed docusign in Angular app but facing an issue where TelemetryWrapper API being failed for some reason under network tab. I have used a sample URL which is generated from MyAPICalls.

Docusign bundle.js is loaded upfront in index.html, 

<script src="https://js-d.docusign.com/bundle.js" async></script>

component.html

<div class="docusign-agreement-container"  id="signing-ceremony"></div>

component.ts

  addDocusign() {
window.DocuSign.loadDocuSign('Integration-Key').then((docusign) => {
const signing = docusign.signing({
url: 'https://demo.docusign.net/Signing/MTRedeem/v1/...',
displayFormat: 'focused',
style: {
/** High-level variables that mirror our existing branding APIs. Reusing the branding name here for familiarity. */
branding: {
primaryButton: {
/** Background color of primary button */
backgroundColor: '#333',
/** Text color of primary button */
color: '#fff',
}
},

/** High-level components we allow specific overrides for */
signingNavigationButton: {
finishText: 'Custom Button Text',
/** 'bottom-left'|'bottom-center'|'bottom-right', default: bottom-right */
position: 'bottom-left'
}
},
frameAncestors: ["https://apps-d.docusign.com", "http://localhost", 'http://demo.docusign.net', 'https://telemetry-d.docusign.net'],
messageOrigins: ["https://apps-d.docusign.com"]
});

/** Event handlers **/
signing.on('ready', (event) => {
console.log('UI is rendered');
});

signing.on('sessionEnd', (event) => {
/** The event here denotes what caused the sessionEnd to trigger, such as signing_complete, ttl_expired etc **/
console.log('sessionend', event);
});

signing.mount('#signing-ceremony');
}).catch((ex) => {
// Any configuration or API limits will be caught here
});
}

ngAfterViewInit(): void {
// this.addScript();
this.addDocusign();
}

Console errors - 

 

Any direction is much appreciated.

 

Few links where I took the references from - 

1 reply

Hengfeng Ge
Hero
Hero
November 2, 2024

I also meet this issue, the page can’t load success, in the network the connection to telemetry-d.docusign.net is refused. I create case with support team and they contact the engineering team. but the engineering team reply the page not load success is not cause by refuse connect to  telemetry-d.docusign.net. I still investigate it. 

 

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