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Question

Percentile Response Time (p99) for POST /envelopes

  • February 19, 2026
  • 1 reply
  • 32 views

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Hi,
 

We have developed an integration with the DocuSign REST APIs.

Over the past few weeks, we’ve observed that a few POST /envelopes requests have taken longer than usual to respond, resulting in timeouts in our system. However, these requests eventually complete successfully on the DocuSign side.

To better calibrate our timeout configuration and avoid failures, we would like to better understand the expected performance characteristics of the POST /envelopes API.

We would appreciate it if you could share the p99 response time metrics for the POST /envelopes API, as this will help us appropriately tune our timeout settings.

TIA

1 reply

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  • Docusign Employee
  • February 21, 2026

Hi ​@aditya_mandavi 
 

Thanks for reaching out to the Docusign Community.

DocuSign envelope creation via the API typically processes in 3 to 10 seconds, though complex envelopes may take 30-60 seconds or longer, depending on document size and conversion requirements.
Please learn more about how to track and optimize long-running calls in the article below.


https://www.docusign.com/blog/developers/the-trenches-managing-long-running-createenvelope-calls

Best regards,