Hello everyone, my name is Nathan, I'm trying to deploy my integration with Docusign to production but I'm getting this error:
Error message:
The specified Integrator Key was not found or is disabled. Invalid account specified for user.
Error code:
PARTNER_AUTHENTICATION_FAILED
Note: I have already done Go Live, my app has already been approved and the environment variables have the correct production information.
Hi
The only reason I can think of that this would happen is if you’ve authenticated and obtained an access token against our demo environment and are trying to make calls against our production environment (or vice versa). I’d recommend verifying that you’re authenticating and making API calls to the same environment (be it demo or production).
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