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Question

My app can not go live

  • August 6, 2025
  • 1 reply
  • 26 views

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I need to go live my app , my develope Integration Key is “8c174c81-7390-446b-a128-814fef95c028”,
And it was declined wihout any reason.
How can I get the reason?

1 reply

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  • Digital Collaborator
  • 42 replies
  • August 7, 2025
Hello Admin,
 
Thank you for contacting our Docusign Community. 

The most common Go Live violation is Polling, we generally run all of our tests and preparation using only 2 or 3 envelopes, which creates a Polling Violation. 

Make sure you create enough test envelopes to reach your 20 successful calls without breaking any rules. 

Here is a list of the rules:
Rules-and-limits
Best regards,
 
Adrian | Docusign Developer Support