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Question

Is there a way to void an envelope without notifying the recipients via the API or UI?

  • July 14, 2026
  • 2 replies
  • 14 views

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Looking into the possibility/ability of voiding envelopes without an email notification going out to the recipients. Poking around maybe it’s doable via the “notifyuser” tag? Any tips and sample requests would be greatly appreciated

2 replies

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  • Respected Advisor
  • July 14, 2026

@ZachL 

According to DocuSign there are way, kinda, if there are signers still pending.

https://support.docusign.com/s/document-item?language=en_US&bundleId=oeq1643226594604&topicId=dgw1578456424624.html&_LANG=enus

 

So, if you have say, three signers: Susan, Maria, Charles (in this signing order)

If say, Susan has signed, Maria is up next and Charles is last: Susan and Maria will receive a notice that the envelope was voided, Charles will not.

Or - you can “correct” the envelope, remove any pending signers (in the above case, Maria and Charles) then void he envelope and only Susan will receive a notice.

Probably not the answer you’d hoped for, but good luck

mr1

 


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  • Author
  • New Voice
  • July 14, 2026

Thank you for this info. It seems they still receive a correction notification. The objective is to avoid notifying signers