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Integration Keys in Paid Plans

  • January 28, 2025
  • 6 replies
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Hi everyone,

I have a question about integration keys in the developer account.

If you create an integration key in a free developer account, you need to promote it to production using your production account to move it to production.

What about a paid developer account? Do integration keys created in a paid developer account still require promotion to production, or are they promoted to production by default?

Best answer by mrave

@brightknight 

Integration keys always need to be promoted to the production environment via the go-live process. Even if you pay for the developer account, you need to ensure your code complies with the policies, when you want to promote your app to production.

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6 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
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  • Answer
  • January 28, 2025

@brightknight 

Integration keys always need to be promoted to the production environment via the go-live process. Even if you pay for the developer account, you need to ensure your code complies with the policies, when you want to promote your app to production.


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  • Newcomer
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  • January 28, 2025

@Michael.Rave Thank you!

Does this mean that if I have a paid developer account, I need to sign in with it here to complete the promotion process?

 


Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • January 28, 2025

@brightknight 

No, that is where you need to sign in with the production account credentials.

You cannot promote an integration key from one developer account to a different developer account.


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  • Author
  • Newcomer
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  • January 28, 2025

@Michael.Rave By "production account," do you mean any of these eSignature plans?

 


Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • January 28, 2025

@brightknight 

Yes, production account means an eSignature plan or an IAM plan hosted in the production environment. There are different regions available, where the account may be hosted.

When promoting an integration key to the production environment, it will be made available on the corresponding server environment. That allows you to use the integration key with your production account, e.g. to create and send envelopes through the application that you developed.


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  • January 28, 2025

@Michael.Rave Thank you so much! That helped a lot.