New Voice

Solved

Integration Keys in Paid Plans

Forum|Forum|1 year ago
January 28, 2025
6 replies
135 views

Hi everyone,

I have a question about integration keys in the developer account.

If you create an integration key in a free developer account, you need to promote it to production using your production account to move it to production.

What about a paid developer account? Do integration keys created in a paid developer account still require promotion to production, or are they promoted to production by default?

Best answer by Michael.Rave

@brightknight

Integration keys always need to be promoted to the production environment via the go-live process. Even if you pay for the developer account, you need to ensure your code complies with the policies, when you want to promote your app to production.

Michael.Rave

Answer

Docusign Employee

@brightknight

Integration keys always need to be promoted to the production environment via the go-live process. Even if you pay for the developer account, you need to ensure your code complies with the policies, when you want to promote your app to production.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

B

brightknight

Author

New Voice

@Michael.Rave Thank you!

Does this mean that if I have a paid developer account, I need to sign in with it here to complete the promotion process?

Michael.Rave

Docusign Employee

@brightknight

No, that is where you need to sign in with the production account credentials.

You cannot promote an integration key from one developer account to a different developer account.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

B

brightknight

Author

New Voice

@Michael.Rave By "production account," do you mean any of these eSignature plans?

Michael.Rave

Docusign Employee

@brightknight

Yes, production account means an eSignature plan or an IAM plan hosted in the production environment. There are different regions available, where the account may be hosted.

When promoting an integration key to the production environment, it will be made available on the corresponding server environment. That allows you to use the integration key with your production account, e.g. to create and send envelopes through the application that you developed.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

B

brightknight

Author

New Voice

@Michael.Rave Thank you so much! That helped a lot.

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.