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Question

Increase the size of the signature window.

  • January 23, 2025
  • 5 replies
  • 34 views

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  • New Voice
  • 13 replies

Hello,

How can I increase the size of the signature window via the REST API ?

 I would like something like that : 

 

 

Moreover, is it possible to only enable focused window to avoid closing the modal when touching the screen outside it

 

Regards,

Arthur

5 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • January 23, 2025

@ACOU 

Unfortunately, it is not possible to change the signature adoption window via API.


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  • Author
  • New Voice
  • 13 replies
  • January 23, 2025

Thanks for your answer ​@Michael.Rave !

It’s such a shame …

We use your API for embedded signature in our application. The salespeople have small PCs for practicality and your window for signing is just too small.

Could you consider adding this feature to your backlog?

 

Regards,

Arthur


Michael.Rave
Docusign Employee
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  • Docusign Employee
  • 929 replies
  • January 23, 2025

@ACOU 

Please feel free to submit your idea for an enhancement here: https://community.docusign.com/ideas

Is this a use case with “in-person signing”? Otherwise the sales people would just need to have a Docusign account and only once provide their signature, which will then be saved in their Docusign account for all signature transactions that happen afterwards for that specific sales person.


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  • Author
  • New Voice
  • 13 replies
  • January 23, 2025

@Michael.Rave salespeople can save their signature, but new clients cant. I need them to sign new contracts on our application via your API.


Michael.Rave
Docusign Employee
Forum|alt.badge.img+14
  • Docusign Employee
  • 929 replies
  • January 23, 2025

@ACOU 

Understood, then there is unfortunately nothing you can configure to enhance their signature process on the small PCs.