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Increase the size of the signature window.

Forum|Forum|1 year ago
January 23, 2025
5 replies
124 views

Hello,

How can I increase the size of the signature window via the REST API ?

I would like something like that :

Moreover, is it possible to only enable focused window to avoid closing the modal when touching the screen outside it

Regards,

Arthur

Best answer by Michael.Rave

@ACOU

Please feel free to submit your idea for an enhancement here: https://community.docusign.com/ideas

Is this a use case with “in-person signing”? Otherwise the sales people would just need to have a Docusign account and only once provide their signature, which will then be saved in their Docusign account for all signature transactions that happen afterwards for that specific sales person.

Michael.Rave

Docusign Employee

@ACOU

Unfortunately, it is not possible to change the signature adoption window via API.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

A

ACOU

Author

Troubleshooter

Thanks for your answer @Michael.Rave !

It’s such a shame …

We use your API for embedded signature in our application. The salespeople have small PCs for practicality and your window for signing is just too small.

Could you consider adding this feature to your backlog?

Regards,

Arthur

Michael.Rave

Answer

Docusign Employee

@ACOU

Please feel free to submit your idea for an enhancement here: https://community.docusign.com/ideas

Is this a use case with “in-person signing”? Otherwise the sales people would just need to have a Docusign account and only once provide their signature, which will then be saved in their Docusign account for all signature transactions that happen afterwards for that specific sales person.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

A

ACOU

Author

Troubleshooter

@Michael.Rave salespeople can save their signature, but new clients cant. I need them to sign new contracts on our application via your API.

Michael.Rave

Docusign Employee

@ACOU

Understood, then there is unfortunately nothing you can configure to enhance their signature process on the small PCs.

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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