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Question

How to create a user with status "Active" in Docusign eSignature?

  • March 13, 2026
  • 2 replies
  • 28 views

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We have org admin permissions but we are unable to create user with status as ‘Active’ using this POST request https://demo.docusign.net/restapi/v2.1/accounts/{accountId}/users

2 replies

JohnSantos
Guru
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  • Guru
  • March 13, 2026

@2026devsy 

What are your settings on your Domain configuration?  

 


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  • Author
  • Newcomer
  • March 17, 2026

 Hi ​@JohnSantos these are our settings. Should anything be changed?