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Newcomer
June 20, 2025
Question

golive review declined

  • June 20, 2025
  • 2 replies
  • 107 views

hi docusign team i requested before 48 hours for go live after all successfully calling api for 20 times but now status show declined can i know the reason behind this?

2 replies

June 27, 2025

You go live can be declined for a few reasons documented here: https://developers.docusign.com/platform/go-live/

You can fill in a form to have it analyzed: Declined: Your app requires manual review. Select the form link provided with this status and provide additional information about your account. Your manual review should be complete within 24–48 hours.

harshtsNewcomerAuthor
Newcomer
July 2, 2025

but i didn’t receive any message from docusign.