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Question

golive review declined

  • June 20, 2025
  • 2 replies
  • 68 views

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hi docusign team i requested before 48 hours for go live after all successfully calling api for 20 times but now status show declined can i know the reason behind this?

2 replies

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You go live can be declined for a few reasons documented here: https://developers.docusign.com/platform/go-live/

You can fill in a form to have it analyzed: Declined: Your app requires manual review. Select the form link provided with this status and provide additional information about your account. Your manual review should be complete within 24–48 hours.


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  • Author
  • Newcomer
  • July 2, 2025

but i didn’t receive any message from docusign.