Estou recebendo o erro PARTNER_AUTHENTICATION_FAILED

Obtaining or error

Hello everyone, my name is Nathan, I'm trying to deploy my integration with Docusign to production but I'm getting this error:

Error message:
The specified Integrator Key was not found or is disabled. Invalid account specified for user.

Error code:
PARTNER_AUTHENTICATION_FAILED

Note: I have already done Go Live, my app has already been approved and the environment variables have the correct production information.

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Hi @nathanraposo,

Thanks for reaching out to Docusign Community.

The error usually indicates that you are calling the wrong base path in your request URL. For example maybe you are trying to make a call to your production account, but are using the demo environment’s base URL in your request URL. You can find your base URL on the production admin account Admin » Apps and Keys.

We have an article that provides more detail on this error:

https://www.docusign.com/blog/developers/dsdev-from-the-trenches-may-2020

Best regards,

Iandro
Docusign

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