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This is already the 4th time that this has happened to me:
- I'm unable to log in. I use a password manager, so I'm not writing it wrong.
- I request the code to reset my password, and I don't receive any message.
- I'm not able to create a new account because my phone numbers has been blocked (and my friends too, because I need a new phone number to create a new account
This is frustrating; every time this happens, I lose my Templates, configurations, apps, and so on. Also, my phone number is not available to create a new account. So, I get blocked.
It is not possible to work under these circumstances, which happen every other week.
How to get unblocked and avoid getting blocked again?
Question
Error with https://developers.docusign.com/
- Newcomer
+3- Docusign Employee
Hi
Thanks for reaching out to Docusign Community.
Due to security reasons, I recommend submitting a case. You can do that without logging into your account by using the “I can’t access my account” option at the bottom of the page. Then click “Other issues” and provide complete details of the issue in the Case description. Get Support.
Please follow the instructions above, and then we can help you further.
Best regards,
Iandro
Docusign
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You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.
Customer Login/Registration Developer Login/RegistrationEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.