Envelope Signature Authentication via API

Question

Hello,

I have an integration with my client’s custom software and DocuSign’s rest api. We are creating envelopes from a template. This all works well except we do not want the signer to have to answer the authentication questions before signing. We tried turning this off on my clients DocuSign account but the changes do not work when the envelope is created via the api. Support says we can turn off authentication via the api call but I do not see it anywhere. Can someone point me in the right direction?

Eduardo.Silva · Answer

Hello,I believe you're referring to DocuSign ID Verification, if yes, you can check our article below, and you can log a ticket to support to verify about this feature:https://support.docusign.com/s/document-item?language=en_US&bundleId=ced1643229641057&topicId=wri1618324913918.html&_LANG=enusThanks,

Reply

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Scanning file for viruses.

This file cannot be downloaded