Hello,
I am developing an integration on my Demo Account (Sandbox) and I am receiving the error "ACCOUNT_LACKS_PERMISSIONS" when testing the WhatsApp/SMS delivery feature.
Could you please enable "Phone Authentication" and "WhatsApp Delivery" for my account?
API Account ID: ( redacted )
Thank you.
Thank you for reaching out. Based on our assessment, we suggest initiating a support case with Docusign. The support team will then help you enable the WhatsApp/SMS delivery feature via the case. Here's the link to open the support case with Docusign: https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US
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