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neethujkp
Frequent Contributor
Frequent Contributor
October 15, 2024
Question

Download the IDV Evidence using API

  • October 15, 2024
  • 2 replies
  • 88 views

Can we download the IDV Evidence using API while envelope is still in progress

2 replies

Michael.Rave
Docusign Employee
Docusign Employee
October 15, 2024

@neethujkp 

Yes, you should be able to download the IDV Evidence after the recipient has completed it, even if the envelope is still in progress.

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Leandro.Reis
Docusign Employee
Docusign Employee
October 16, 2024

Hi @neethujkp,

As mentioned by Michael above, you should be able to download the IDV Evidence (events or media) as long as you have sent an IDV envelope, the recipient have completed the IDV process, and they have signed the envelope.

You can find detailed information about the prerequisites in the documentation below:
https://developers.docusign.com/docs/idevidence-api/how-to/

I hope the information above is helpful.

Thanks,
Leandro Reis

Leandro Reis | Developer Support at Docusign