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New Voice
January 23, 2026
Solved

Docusign Integration - Changes in signer consent?

  • January 23, 2026
  • 2 replies
  • 94 views

Hi, I work as an Integration Engineer for Unit4 and we’ve developed an integration between our ERPx platform and Docusign for document e-signing. We are now introducing some changes in the integration and we noticed an apparent difference on the signer consent process. We used to have a ‘consent_required’ error (HTTP response status 400) when requesting an OAuth token for the signer and we used it to identify that a given signer hadn’t yet given their consent. Currently it seems that all the signer consent process is dealt exclusively on Docusign UI. Can you please confirm if Docusign introduced any changes at the signer consent processing level?

 

Thanks in advance

Best answer by Islam.Hassanein

Hi,

No recent change in Docusign’s signer consent. 

Reference: How to Obtain Individual Consent: https://developers.docusign.com/platform/auth/consent/obtaining-individual-consent/

2 replies

Docusign Employee
January 25, 2026

Hi,

No recent change in Docusign’s signer consent. 

Reference: How to Obtain Individual Consent: https://developers.docusign.com/platform/auth/consent/obtaining-individual-consent/

New Voice
January 26, 2026

Thank you for your quick reply