Hi everyone,
We’ve encountered an issue with our DocuSign integration and are hoping someone can share their experience.
Here’s the situation:
- We send documents to a DocuSign envelope and specify the
documentIdfor each document in our API request. - The API responds with the same
documentIdvalues we set. - However, when we view the envelope in the DocuSign UI, the
documentIdappears to have been reset or renumbered (e.g., starting at1).
Has anyone else faced this issue or something similar? If so, how did you handle it?
Thanks in advance for any insights!
Back to Docusign.com


