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1. pass the go-live review,

2. then select a go-live account,input the production email

3.input password

then get error, does anyone have idea?

Thanks a lot

could you do it again and share the screenshot of network in the chrome developer model? it should not redirect to account-d.docusign.com. the  product url is account.docusign.com.

 

FreeLink/甫连信息
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🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

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Hi Hengfen,

  1. I go-live from app-d.docusign.
  1. input the production email/password

  2. then get error as above

I'm guessing the reason for the jump to the demo's URl might be because it needs to be authorized again?Or when we pass the go-live review, we still have to wait for a period of time for the docusign human review.

 

感谢！

could you do it again and share the screenshot of network in the chrome developer model? it should not redirect to account-d.docusign.com. the  product url is account.docusign.com.

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 First globally to pass DocuSign eSignature Technical Consultant certification
🚀 Expertise in DocuSign integrations with in-house systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

 

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