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anyone know what this means // how to create a new envelope despite this?
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Thank you for reaching out. Based on our assessment, we suggest initiating a support case with DocuSign. The support team will then guide you through the necessary steps via the case. Here is the link to open the support case with DocuSign: https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US
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