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We would like the ability to add more columns to our reports at our leisure.  Management needs the reports dates on the Account Identity Authentcation Report, but the dates are not an option.

Hello ​@lori_mmfcu,

Welcome to the Docusign Community! We appreciate you taking the time to participate. Thank you for sharing your idea!

It appears that there is another Standard Report available related to your request. May you please check: Envelope Authentication Report?

Note: We're converting this Topic to a Question in the meantime, while waiting for your confirmation. Please let us know if you have any further questions. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hi!  I looked at that report but it does not appear to show how many users that used Liveness, which is what management wants to see.  That report is only showing users that used Access Code?


Hello ​@lori_mmfcu,

Thank you for getting back to me. I just wanted to clarify the additional column request for dates. Is it the event date, the date the authentication event occurred? Also, could you please check the Envelope Identity Verification Report? Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Hello ​@lori_mmfcu,

I hope you are doing well. Just checking to see if you are able to provide the information that I previously requested? If so, please do so in a reply to this question. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


Ok this is what I was looking for!  I was looking under the Account authentication reports when I should have been looking at the envelope authentication reports.  This looks great, thank you!


Hello ​@lori_mmfcu,

That's great! I appreciate the confirmation. I am glad I was able to help. Favor, may you please mark my answer as the "Best Answer ✅" by clicking “Select as Best”.  It will help other community members who might have similar question. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.


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