Skip to main content
Question

Will custody transfer rules work with PowerForms?

  • November 7, 2025
  • 1 reply
  • 5 views

Forum|alt.badge.img+2

I would like to use custody transfer rules with Powerforms.  I want to have the same “offers privacy” of the envelopes appearing that they are sent from a generic email address on our domain, and I need the ability for the sending department group to be able to check on the envelope status and resend the envelopes.  If i understand how this works with templates, there is the ability to transfer envelopes “prior to first send” however, there is no mention of this working with Powerforms.  We use SSO so I do not want users logging into docusign with a generic domain account. Please let me know if there are any differences in functionality.  

1 reply

JohnSantos
Guru
Forum|alt.badge.img+19
  • Guru
  • 1076 replies
  • November 7, 2025

@Peter Cooper 

Yes, I believe you can create Custody Transfer rules via Admin → Envelopes → Transfer Custody. These rules automatically transfer ownership of envelopes (and templates) from one user/group to another based on status or other conditions.