Cannot input Canadian postal code into profile!
There is no way to input the postal code- only American which is all numeric- Canadian involves numbers and letters. Key board presented for input only has numbers. Really?!
Cannot input Canadian postal code into profile!
There is no way to input the postal code- only American which is all numeric- Canadian involves numbers and letters. Key board presented for input only has numbers. Really?!
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
Try entering only the first 5 numbers of your Zip Code without letters. If that still doesn't work, try entering “00000.”
You can edit this information later by going to Settings > Account Profile.
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Ma. Cassandra | Docusign Community Moderator
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