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Clicking on almost anything within the web portal takes up to a full minute or more to respond.
Doesn’t matter what browser is used.
Any ideas of what the issue might be or how to resolve?
Solved
Why is the website exceptionally slow?
+1- Newcomer
Best answer by Melanie.Panguito
Hello
Thanks for reaching out, and a warm welcome to the Docusign Community!
We're sorry to hear about the website performance issue, which we understand has an impact on your workflow. We've checked our Docusign System status, and we do not have any known issues reported. 👉 View Docusign System Status
Question: Is this slowness also occurring when you access the website using another device or network? Are any other users on your account experiencing similar issue?
Looking forward to your update.
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"
- Community Moderator
- Answer
Hello
Thanks for reaching out, and a warm welcome to the Docusign Community!
We're sorry to hear about the website performance issue, which we understand has an impact on your workflow. We've checked our Docusign System status, and we do not have any known issues reported. 👉 View Docusign System Status
Question: Is this slowness also occurring when you access the website using another device or network? Are any other users on your account experiencing similar issue?
Looking forward to your update.
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"
- Community Moderator
Hi
I'm just checking in to see if you still need any help, and we'll gladly help you with any questions you may have. Have a great day!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"
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