Why is 'Specify Recipients' greyed out?

Hello ​@Roger B,

Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!

I apologize for the delayed response, but I would be glad to assist you with your concern about the Specify Recipient feature.

We would need to determine from your account if this feature is enabled as it is a paid feature.

Kindly send me a direct message of your Docusign Account Number and email address.

Please include your billing address and last 4 digits of the card used on file for security verification.

Looking forward to your response

Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@Roger B,
 

Thank you for the update.

Do let us know if you need further assistance about this issue.

Best regards,
Rodolfo | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!

Hello ​@Roger B 

I hope you are doing well. 

If you found the response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? 

It helps other community members who might have similar questions. Thank you!

Best regards,
Marco Paulo | Docusign Community Moderator

Sorry, I don’t see any response from you?  My own response is actually the best! 😉