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Who gave instructions

  • October 25, 2024
  • 2 replies
  • 21 views

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I have a document that has been signed via DocuSign, but I did not sent it. Can I check who sent it if I have the code?

DocuSign Envelope ID: 

Removed due to personal information

Best answer by Hengfeng Ge

please open case with support team. 

https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.

2 replies

Hengfeng Ge
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  • Hero
  • Answer
  • October 25, 2024

please open case with support team. 

https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US

 

FreeLink/甫连信息
🌍 DocuSign Partner | Partner Profile
🏆 2024 APAC Reseller Growth Partner of the Year
🔧 The first in APAC to pass the DocuSign eSignature Technical Consultant certification.
🚀 Expertise in DocuSign integrations with on-premises systems for leading enterprises across various industries.

Feel free to reach out for collaboration opportunities.


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  • Community Moderator
  • November 8, 2024

Hello @Carmen Berger ,

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Best regards,

Nathaly | Docusign Community Moderator
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