where can i find the option to claim a domain in DocuSign developer account?

Forum|Forum|1 year ago
July 7, 2025
1 reply
83 views

I cannot find the option to claim a domain in DocuSign developer account

Organization

Best answer by Vinicius.Rodrigues

Hi @vishnu !

First, you need to create a DS Admin account (previously called Organization). Then, on the left side, access Domains > Add Domain.

To know how to create a DS Admin, please access the article Create an Organization or watch this video below:

Finally, here is a full guide about SSO configuration. On the left, you’ll find Step 2, where we also teach how to Create Your Organization, and on Step 3, how to Claim Your Domain.

Docusign Single Sign-On Configuration Full Guide

Note: It’s only possible to create one Organization per account. If you can’t find this option, it may mean that someone has already created an organization for this account, or someone has already linked this account to another existing organization.

Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!

Vinicius.Rodrigues

Answer

Docusign Employee

Hi @vishnu !

First, you need to create a DS Admin account (previously called Organization). Then, on the left side, access Domains > Add Domain.

To know how to create a DS Admin, please access the article Create an Organization or watch this video below:

Finally, here is a full guide about SSO configuration. On the left, you’ll find Step 2, where we also teach how to Create Your Organization, and on Step 3, how to Claim Your Domain.

Docusign Single Sign-On Configuration Full Guide

Note: It’s only possible to create one Organization per account. If you can’t find this option, it may mean that someone has already created an organization for this account, or someone has already linked this account to another existing organization.

Please, let me know if I was able to help you with this question. If so, could you please select click on the "Select as Best" option? Thank you!

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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