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Fully upgraded, but all the templates I had before I upgraded are gone. On the professional plan this should not happen. NO ONE from DocuSign has responded or helped.
Question
WHERE ARE MY TEMPLATES??? Professional plan, all templates GONE.
- Docusign Employee
Hello
Thank you for reaching out here in the Docusign Community.
I’m sorry to hear that your templates disappeared, to be able to assist you can you provide your email address via a private message?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
- Docusign Employee
Hello
Are you able to provide the information that I previously requested? If so, please do so in a reply to this question so that I am able to further assist you with your issue.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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