When does the counting of number of envelopessent start?

Hello ​@EstherK88,

Thanks for reaching out here in the Docusign Community—great to have you here!

The envelope credit for your Docusign account resets according to your billing cycle. For example, if your billing cycle started on the 15th of the month, your envelope credit will reset on the 15th of each following month. 

If you need more information about the envelope allowance, you may check this article: FAQ: Docusign Envelope Allowance

I hope you find this helpful. If you believe this response effectively addresses your question, please mark it as “Best Answer” to help other users with similar questions locate it more easily. Should you require any additional assistance, feel free to reach out. Thank you!

Best regards,

Jenny | Docusign Community Moderator

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Hello ​@EstherK88,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

Best Regards,

Jenny | Docusign Community Moderator