What is the Difference in User Status and Membership Status

Question

In the bulk user export there is a column for UserStatus and MembershipStatus.  In some accounts the MembershipStatus shows Closed but the UserStatus shows Active.  What is the difference between the two?

JohnSantos · Accepted Answer

​@AllanBThe UserStatus and MembershipStatus in DocuSign have distinct purposes, particularly in scenarios where a user may belong to multiple accounts or organizations.UserStatus -Refers to the overall status of the user in the DocuSign system.MembershipStatus -Refers to the status of the user's membership in a specific DocuSign account.

Alejandro.Ramos · Answer

​Hi ​@AllanB,I hope you are doing well.I would like to confirm if the suggested solution answers your question?If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Alejandro R. | Docusign Community Moderator "Select as Best" below if you find the answer a valid solution to your issue!​

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