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Legacy User
October 8, 2019
Solved

What is the current redudancy/disaster recovery expectations for Docusign (web)? For example most web based systems have a fail over between servers in different locations, etc.. What is Docusign's RTO (Recovery Time Objective) for the service?

  • October 8, 2019
  • 2 replies
  • 365 views
What is the current redudancy/disaster recovery expectations for Docusign (web)? For example most web based systems have a fail over between servers in different locations, etc.. What is Docusign's RTO (Recovery Time Objective) for the service?
Best answer by Community Expert

Please review the following...specifically "7.2      DocuSign Signature Continuity."

https://www.docusign.com/company/terms-and-conditions/schedule-docusign-signature/attachment-information-security-version-2

2 replies

Docusign Employee
October 8, 2019

Please review the following...specifically "7.2      DocuSign Signature Continuity."

https://www.docusign.com/company/terms-and-conditions/schedule-docusign-signature/attachment-information-security-version-2

Legacy User
October 8, 2019

​Thanks David, appreciate your help.