What is the current redudancy/disaster recovery expectations for Docusign (web)?
For example most web based systems have a fail over between servers in different locations, etc..
What is Docusign's RTO (Recovery Time Objective) for the service?

Question

What is the current redudancy/disaster recovery expectations for Docusign (web)? 
For example most web based systems have a fail over between servers in different locations, etc.. 
What is Docusign's RTO (Recovery Time Objective) for the service?

Community Expert · Accepted Answer

Please review the following...specifically "7.2 DocuSign Signature Continuity."

https://www.docusign.com/company/terms-and-conditions/schedule-docusign-signature/attachment-information-security-version-2

Community Member · Answer

​Thanks David, appreciate your help.

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