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Webform Review Page

  • April 24, 2025
  • 3 replies
  • 42 views
M
Conversation Starter
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Hello Everyone, 

I have a webform that I created from a template, and its working pretty well. 

The problem is that when a user is done prefilling the information at the end of the process when they are viewing the form the button on the side says “start” and takes the person through every required field even though the information is already filled in there. 

Is there a way to either change that to “review” or maybe just have it set to finish if all of the required information is already in there? 

Best answer by Melanie.Panguito

Hello ​@MattyMattYee,

Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

I understand the issue your signers are experiencing with the Auto Navigation, where they are taken through every required field even though the information is already filled in. I sincerely apologize for this inconvenience. Let's work together to resolve this issue.

Favor, can you please tell me what's the account's Auto Navigation Setting is from Admin > Signing Settings > Auto-Navigation.

Would you mind testing to see if the issue persists when you have selected 'Navigate Blank required fields'? I'm looking forward to your feedback. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

3 replies

M
Community Moderator
Forum|alt.badge.img+15
  • Melanie.PanguitoCommunity Moderator
  • Community Moderator
  • Answer
  • April 26, 2025

Hello ​@MattyMattYee,

Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.

I understand the issue your signers are experiencing with the Auto Navigation, where they are taken through every required field even though the information is already filled in. I sincerely apologize for this inconvenience. Let's work together to resolve this issue.

Favor, can you please tell me what's the account's Auto Navigation Setting is from Admin > Signing Settings > Auto-Navigation.

Would you mind testing to see if the issue persists when you have selected 'Navigate Blank required fields'? I'm looking forward to your feedback. Thank you!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

M
Conversation Starter
Forum|alt.badge.img+2
  • MattyMattYeeConversation Starter
  • Author
  • Conversation Starter
  • April 28, 2025

Thank you so much for the information, and I appreciate the warm welcome :) 

M
Community Moderator
Forum|alt.badge.img+15

Hello ​@MattyMattYee,

You're welcome! Anytime you have questions, feel free to post here at the Docusign Community. Have a great day!

 

Best regards,

Melanie | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue

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