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Newcomer
October 21, 2024
Question

Void and Envelope Units

  • October 21, 2024
  • 2 replies
  • 99 views

If you need to void an envelope, do you get a envelope unit added back to your usage? Is there any way that you can be issued a credit for an envelope that may need to be re-delivered for any reason?

2 replies

Hengfeng Ge
Hero
Hero
October 21, 2024

DocuSign charge fee by send action whatever the envelope is compled or void later.

 

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Docusign Employee
November 4, 2024

Hello @SD1220 ,

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Nathaly | Docusign Community Moderator
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