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Hello, i have a problem. verification number i have registered, is not working properly. Sms codes are not incoming any more. Once i was registering i have obtaied sms code. Now i want to change my verification number but i cannot. Who can help me to do it.

Hello ​@abtosoftware,

Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

To update your phone number, you may do the following.
 1. Log-in to your account and click on your initials on the upper-right corner and click “Manage profile”
 

  1. And then scroll down under Contact Information click on “Update” and choose phone number then save.
     



We apologize for the late response. If you still need additional assistance, please let me know and I will gladly help you address the situation as soon as possible.

I look forward hearing from you soon. Thank you and have a great day!


Best regards,
Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

 

Hello ​@abtosoftware,

 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

Let me know and I will gladly help you address the situation as soon as possible.


Best regards,
Ma. Cassandra | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

 

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